Hilton Cancun Mar Caribe All-Inclusive Resort

Bartenders Edger by the pool, Irving on 6th floor were amazing, kind and fast plus they always remembered what you drink and are excellent with recommendations. Reyes, JC and Leon out in the pool area always made sure we had everything we needed from drinks to food to comfort we were never left wanting. We are diamond members and were treated as such, because they were so amazing so was every other person staying here. Reyes especially made the stay amazing by being so prompt and friendly. Ricardo our waiter at maxal the Mexican restaurant on site was also so incredible. Even if the food was no good we still would have been thrilled because of his level of service luckily the food there was absolutely amazing. He will give you recommendations on what to order, just trust him and you will be very happy. Altogether we loved our stay and could not have been happier. Exceeded all expectations and they were high coming into the trip. Thank you!!

Overall very good experience . Had a little trouble with restaurant reservations but Jarlin helped tremendously and took care of our family the rest of our stay .From Alejandro the pool waiter to especially Johnny our Vela buffet waiter we couldn’t ask for more . Great rooms , clean pool , good service and very friendly . Ciao for now till we meet again !!!

Had a fantastic time at the Hilton Mar Caribe. Can't say enough about Irving the bartender in the Enclave lounge. Best bartender on property!

We had an incredible stay at the Hilton Cancun Mar Caribe last week, and it happened to coincide with my birthday — the staff went above and beyond to make it special, including a birthday serenade and lovely desserts at the Asian/sushi restaurant. A huge highlight was being part of the fitness vacation exchange program as a guest instructor. Valdemar, the fitness manager, was my contact and made the whole experience seamless — such a breath of fresh sunshine and energy. The variety of classes and fun events at the property (the martini class at the 64 bar was a fun surprise!) made the whole week feel like a great mix of work and vacation. The spa was another standout. I got a massage that was fantastic, and my cousin did the massage/facial and foot reflexology special — both highly recommended. We also went through the hydrotherapy circuit multiple times and loved every round of it. Food-wise, the hibachi was a blast and great fun for the table. Staff across the resort were consistently helpful whenever we had questions, and housekeeping kept our room spotless and always made sure we had plenty of water. We visited during a slower, lower-occupancy season, which was a nice bonus — we never had trouble finding a chair by the pool or beach. Overall, a wonderful resort with a great fitness program, excellent spa, fun classes/events, and attentive staff from top to bottom. Would absolutely come back!

We absolutely loved our girls’ trip here. The entertainment team was incredible. We especially enjoyed David, Gonzalo, Michele, Antonio, and AJ. They went above and beyond to make sure we were having a great trip! We also enjoyed the food & the poolside servers. Alejandro was a favorite! Our room was always clean and we had a very comfortable stay. I will definitely return!

This was my second stay at Hilton Cancun Mar Caribe and I was so excited to return! I noticed improvement with the nightly entertainment this time around. The set up for the various shows made for a positive viewing experience. I really enjoyed each nightly theme and was impressed by the performances. We were active participants with the daily entertainment and had a great time with their team. They took the time to learn our names and were a joyful presence each day. Gonzalo, Antonio, David, and AJ consistently carried vibrant energy and made the resort community feel like family. We had a blast with the various activities (aqua aerobics was always a highlight!) and we looked forward to them each day during our stay. We had some issues making reservations for the restaurants as we were unable to access the link - although, this was a third party issue. Otherwise, the dining was great and the servers were extremely kind and personable. We had a great experience with Felipe at La Luce. We also really enjoyed Alejandro who delivered our drinks around the pool area! I was also impressed that guest services members made their way around the pool areas to obtain feedback from the guests. They took the time to listen to our experience which was awesome! Overall, I was so happy to be back at the resort and would love to return again!

This was my first time at the Mar Caribe Hilton resort and it absolutely exceeded expectations! The staff were incredibly friendly and welcoming, from the waiters, including Felipe who served us in La Luce, Miguel, Bryan, and Alejandro who brought us our drinks, to the entertainment team whose activities, joy, and willingness to interact and get to know us personally by name made every single day exciting and fun! I especially want to acknowledge Gonzalo, David, AJ, Christopher, and Antonio from this team! The activities were enjoyable and I especially loved the night events whose performance blew me away with the beauty and artistry involved! Thank you so much Hilton for a wonderful stay and I hope to be back again soon!

We are enjoying our stay but our dinner tonight really stood out to my family. Alejandro from La Luce was just what our family needed. He helped my kids find a kid friendly beverage and made sure my husband tried all the good stuff. As we ordered, he found out the flavors we enjoyed and asked the chef to create us something special. He made this experience amazing.

This is our 3rd year here. Lovely place. Atmosphere is wonderful, service is amazing, staff is very welcoming and respectful. Location is in a nice place, and the beach is very nice. Rooms are cleaned very well and then cleanliness of the entire place is amazing. It is never too loud or too quiet, just perfect. Very fun activities and things to do. Alex Diaz at Vela buffet is amazing. He is very hardworking and goes above and beyond. Make sure to ask for him when visiting the buffet for breakfast/lunch. Also ask for Reyes at SeaSalt. He provides very fast service and is awesome.

This is our 3rd year at Hilton Cancun Mar Caribe and it never disappoints. The staff is so welcoming and respectful to all. Alex Diaz at Vela buffet is the best! He goes above and beyond to ensure our needs our met. He is like family to us. Make sure to ask for him if you visit the buffet for breakfast/lunch. Also, Reyes at SeaSalt is awesome! We are already looking forward to our 4th trip next year! Can’t wait to be back & see all of our favorite friends. Food is amazing. Our personal favorite is the Italian restaurant, La Luce.