Kimpton Shinjuku Tokyo by IHG

From the moment we entered to hotel to the day we checked out, the staff was just so kind and professional during our stay. Both the front desk and restaurant staff went out of their way to make sure that we got what we needed. The room was very clean and well appointed. We initially were concerned about the noise level staying in Shinjuku city, but it was never an issue for us. I would stay at this property again for my next visit to Tokyo. Highly recommended!

This is a great hotel with a great gym. It’s a nice walking distance to the arts center complex. I found the reception staff to be excellent. I ate the breakfast at 2nd floor high end District. 1 breakfast great food and some of the best service I’ve had. 2nd day asked 3x for more coffee and water 2 people dropped the ball and didn’t bring. In there defense a manager was there that seemed to have them scared(I don’t like to see people scared). Finally an exceptional waiter recognized my frustration and nearly made up for the other’s forgetfulness. I cancelled my prepaid breakfast for the third day. Over all. 4.4

Amazing staff…from lobby to service. Lax at The District bar/restaurant was an exceptional every morning. Highly recommend staying here for your stay while in Shinjuku Toyko!

Definitely expensive but an Incredible experience all around. Beautiful building with fantastic modern rooms. Great amount of space for Tokyo. The breakfast was delicious each morning and the rooftop bar was an added touch. Good location, slightly out of the way from the heart of Shinjuku, but still plenty of transit and food options around.

This is my third time at the hotel, over the last 3 years. First two on business and now for a holiday. It was great to see some familiar faces and that the high standards of the hotel were maintained. Rooms are a good size for Tokyo and modern, with a high standard of decor. The staff are excellent- friendly and helpful. The free morning coffee and evening social were still there and a great bonus. Don’t forget the bonus of seeing the small dogs in their dresses and prams, a bonus of this dog friendly hotel ( but this doesn’t detract in any way). A great location, being less than 10 minutes from Shinjuku station and the hustle, bustle and shopping there. A great hotel with a great team.

Very nice hotel away from hustle and bustle of Tokyo but still in the mix of things. The hotel is beautiful and staff was very helpful. We had our complimentary coffee every morning in the coffee shop to start our day. The room amenities were very nice and the room was very efficient. 7Eleven about a 2-3 minute walk or a Family mart is a minute walk. Great stay

I stayed at Kimpton Shinjuku in May 2026. It was my first time staying at any Kimpton. This was an excellent excellent stay and I will definitely stay at Kimpton in the future. The room was big. The bed was huge -- bigger than a king. The view wasn't great -- the highway -- but it didn't matter because we weren't in Tokyo to spend much time in the room anyway. The room had really great blackout blinds. We also used their "pillow menu" to special order firm pillows. The breakfast was great and starts early (630 AM), which is great when you're jet lagged and waking up early anyway. We also had drinks on the top floor bar and also at the 2nd floor lounge. Both were great for pre dinner drinks. I was a bit worried staying in Shibuya but the actual location of the hotel wasn't terribly crowded. It was a 15 minute walk to Shinjuku station which was a little long but once you were there you could get almost anywhere with minimal connections. The service was great everywhere. I think the value of the stay was also great. Highly recommend!!!