Kimpton Maa-Lai Bangkok by IHG

I had an incredibly enjoyable family trip at Kimpton Maa-Lai Bangkok. All the staff were so welcoming, but I especially cannot forget the kindness of a staff member named Grape. Grape was so sweet and attentive to my child, which made our family vacation even more special. Thank you so much, Grape! We will definitely visit again next time.

Nous avons adoré le confort de la chambre, celle-ci étant très spacieuse avec une vue magnifique sur Bangkok. Une literie très confortable et une salle de bains de rêve. L'hôtel propose un petit déjeuner frais, varié, de très bonne qualité, des jus, des salades, des plats sains, asiatiques, européens, mais aussi une très grande variété de fruits et de "bowls". Une salle de sports aux équipements de haut niveau pour les athlètes de tout types (fitness, Pilates, powerlifting..). Les rideaux permettent un noir complet durant la nuit avec un silence/isolation complet. L'hôtel est magnifiquement décoré, les lumières, décors, mobilier sont magnifiques ; le jardin et les terrasses sont sublimes. On sent un vrai "luxe" supérieur, pas un "simple" hôtel 5 étoiles mais une expérience luxueuse.

L'espace piscine est assez petit avec une piscine n'ayant pas ou peu de vue particulière. Le room service du restaurant Jager (pizzas napolitaines) était assez long, résultant en pizzas pas aussi fraîches et goûteuses que possible. Je ne recommande pas cela.

I had a wonderful experience at Hotel Maa-Lai in Thailand, thanks especially to Ms. Grape at the check-in desk. She was incredibly warm, polite, and professional from the moment I arrived. I truly appreciated her kindness in arranging an early check-in, which made my trip so much more comfortable and stress-free. Ms. Grape’s friendly attitude and excellent service really stood out, and she made me feel genuinely welcomed. It’s staff like her that make a stay memorable. Thank you for going above and beyond!😊

Nice and friendly staff

It’s in a serious need for an update the carpet dirty the building is old , smell bad. They need to invest money to make to update it.

Hotel atmosphere is very relaxing and the moment you check in you are greeted with excellent service by the friendly and helpful staff. Looking forward to come back again

I’ve stayed at quite a few hotels, but this one really stood out. For me, luxury isn’t about having a 24-hour butler or overly formal service. Luxury is about personalization, genuine hospitality, and attention to detail. You can truly feel the effort behind every smile and every interaction here. The rooms are beautiful, clean, modern, and well maintained. They feel fresh and stylish rather than old-fashioned or outdated. The bar was another highlight. The cocktails were excellent, and the vibe was fantastic. It has a unique atmosphere that’s hard to find. It feels very much like a Kimpton-style bar, not one of those typical hotel bars that can sometimes feel a bit bland. We came here to celebrate my wife birthday during our first stay, and the hotel went above and beyond. They prepared a cake, balloons, flowers, and other thoughtful touches without us even requesting anything. It was such a wonderful surprise and made the celebration feel extra special. The bed was very comfortable, breakfast offered a great variety of choices, and the lobby was stunning. Overall, a truly memorable stay. This is exactly the kind of experience you hope for when paying for a luxury hotel, and I would happily return. Special thanks to Khun Cyn, Grape, Nes, Mi, Oui, and the Concierge team. You were all amazing and played a big part in making this birthday trip so special. Thank you for all the thoughtful touches and for taking such great care of us. We really appreciate it!

We've stayed at this hotel every summer for the past three years, and we've already booked again for this Christmas. The breakfast is great, and the facilities are always kept in good shape. But what really makes this place stand out is the staff. Everyone's super friendly and welcoming, always greeting you with a warm smile. Their positive vibe makes every stay fun and memorable. The location is another big plus. Lumpini Park is just a short walk away, so it's easy to head out for a morning walk or a bit of exercise. The neighborhood around it is nice, safe, and packed with good places to eat and shop. This has become our favorite hotel in Bangkok, and we can't wait to come back again and again. I'd definitely recommend it to families and business travelers alike.