Shangri-La Dubai

Enjoyed two nights on the way to Sri Lanka. Location is great for Dubai Mall / Burj Khalifa, either by complementary hotel shuttle of nearby Metro station. The upgrade to a Horizon room in 39 floor provided a great view of the Burj Khalifa at night. Shangri-La hotels are noted for their superb breakfasts and this one didn’t disappoint, such great variety and cook stations for eggs and noodles. All-in-all an enjoyable short stay,

We recently stayed at Shangri-La Dubai as a group, and the experience exceeded all our expectations. From the moment we arrived, Ma’am Luz handled everything smoothly and professionally, making our group check-in seamless and stress-free. The rooms were spacious, impeccably clean, and offered stunning views of the Dubai skyline. Everyone in our group was impressed with the comfort of the beds and the overall luxury feel of the rooms. The breakfast was a highlight — an incredible selection with something for everyone. Whether you prefer continental, Asian, or Middle Eastern options, the variety and quality were exceptional. The staff were attentive and accommodating, ensuring our group was well taken care of at all times. The facilities, especially the pool area, were perfect for relaxing together after a busy day exploring Dubai. What truly stood out was the hospitality — warm, attentive, and genuinely welcoming. If you’re traveling with family, friends, or colleagues, this hotel is an excellent choice. We highly recommend it and would definitely return on our next visit to Dubai!

Our second stay at Shangri-La Dubai was truly exceptional and once again exceeded our expectations. From arrival to departure, the level of service embodied luxury hospitality. The entire team demonstrated impeccable professionalism, warmth, and attentiveness, creating an atmosphere that feels like home but on a luxurious setting. Special recognition to Luz and Archel. Kopila , Sheila, Coline, Soad and Elizabeta was extraordinary. The facilities were amazing, and maintained to the highest standards. Every detail was flawlessly executed, from the beautifully appointed, featuring a breathtaking Burj Khalifa view and delightful birthday surprises, to the outstanding service across all outlets, including the staff in the reception, housekeeping, in-room dining, the Pool, and Hoi An. Each experience reflected excellence and consistency in service. We would once again like to commend Luz and Archel for their gracious hospitality and dedication. Their poise, efficiency, and personalized care truly elevated our stay and made us feel completely at home. Shangri-La Dubai has now become one of our favorite destinations for holidays and special occasions, and we eagerly look forward to returning on our third time.

Amazing hotel breakfast incredible dinner incredible and lunch incredible you name it there is nothing they have to tweak best hotel I have ever been to the swimming pools are amazing and food totally recommend for all

Especially the Horizon club staff goes out of their way to help with smile. Have to mention Nikihil who sorted out all my business needs on several occasions . Thank you looking forward to staying here soon.

Mr khodarahm is best amazing and very helpful and he is always helping guy and super excellent thank you Mr khudaram for helping and I will come back to this hotel only for Mr khodarahm

We had a truly wonderful experience at Shangri-La Dubai. From the moment we arrived, we felt warmly welcomed and genuinely cared for. The level of service throughout our stay was impeccable — professional, attentive, and always delivered with a smile. What stood out most was the kindness and patience shown toward our four-year-old child. The team made him feel comfortable and happy, which meant so much to us as parents. The dining experience was excellent — delicious food and a lovely atmosphere. This hotel perfectly combines true professionalism with heartfelt hospitality. It is an ideal choice both for families and for business travelers. We are very grateful for such a special stay and will definitely return. Highly recommended!

I booked the Shangri La for week long conference for 115 people. The hotel surpassed all my expectations and nothing was too much trouble (and believe me we did test them a few times with last minute changes). We stayed during Ramadan and held a private dinner by the pool on one evening, the food was incredible, large buffet in little carts and lots of choices. I would highly recommend this hotel if you are looking for a venue for a large conference.

Hotel stuff is amazing! Well done guys! The best concierge Khodarahm in the Shangri-la HOTEL DUBAI THANK YOU VERY MUCH FOR YOUR service

Mr mr khodarahm is such a helpful and pleasant guy in the front desk. I must recommend him very smiling and very nice to everyone who enters the hotel. Good service ❤️❤️❤️