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8.3 / 10 Guest Rating

Occidental Costa Cancún - All Inclusive

Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera, Cancún, mx

Occidental Costa Cancún - All Inclusive - main view

About the Property

Family-Friendly All-Inclusive Resort

Spacious Accommodations and On-Site Facilities
The Occidental Costa Cancun boasts spacious accommodations and a variety of on-site facilities to cater to all guests' needs. With on-site boutiques, state-of-the-art fitness facilities, a gift shop, a large outdoor pool, children's club, and daily activities, there is something for everyone to enjoy during their stay.

Diverse Dining Options
Indulge in a culinary journey at Occidental Costa Cancun with a range of dining options to satisfy every palate. From international buffets to classic Mexican dishes, traditional Spanish meals, and quick snacks, guests can explore a world of flavors without leaving the resort.

Convenient Access to Area Attractions
Explore the wonders of the Caribbean with easy access to nearby attractions such as the ancient city of Chichen Itza and the Mayan ruins. Take advantage of the hotel's on-site car rental services and travel agency to make the most of your stay in Cancun.

Book now for an unforgettable family vacation at Occidental Costa Cancun!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Children from 2 years to 12 years have a extra charge, which must be paid upon the arrival at front desk. Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
1/3

Double Room

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.

33 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Double

Non-refundable
All Inclusive
20% OFF$782.95

$626.36

Includes taxes & fees

Guest Reviews

8.3
Excellent3023 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the excellent staff.

Categories

Cleanliness5.5
Service9.6
Location7.5
Room Quality7.5
Amenities8.6
Value for Money9.6
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

G
GeorgengNG
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"All inclusive offer was superb"

9.0

Location and service was great

Slightly old but well Maintained

Helpful?
J
Jorge LuiscrCR
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Very Good"

7.0
Helpful?
K
KatarzynausUS
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Good"

6.0
Helpful?
L
LarryusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 27, 2026

"the stay was good"

10.0

good

face towels and few bath towels overall good

Helpful?
P
Pablo AlemangtGT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Muy bonito hotel, recomendado."

9.0

Muy bonitas habitaciones

No excelente

Helpful?
N
NhoracoCO
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Excelente"

10.0

Me encantaron las instalaciones, la alimentación, la amabilidad del personal.

Todo estuvo bien

Helpful?
J
jorgeeV1952NNCROWLEY, TEXAS
Verified booking
Family
Standard Room
Stayed in Jun 25, 2026

"Beware scam for kids"

2.0

Be careful staying here with kids. They have a wristband policy that includes 3 year olds and will charge 120USD if they loose it. Wrsitband doesnt open rooms so not sure what cost 120 dollars for string and plastic. Reception will not tell you anything until check out. Very shady hotel and staff at reception. Rest of hotel is average nothing special but lack of communication and help puts this hotel at the bottom for me.

Helpful?
J
JhoniercoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0

Atención

Todo bien

Helpful?
Y
YesidcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Occidental Costa Cancun es Cancun"

10.0

Nuestra experiencia en familia, fue fabulosa. La oferta gastronómica es excelente, unida a la calidad de las comidas. El servicio de bar es increíble. La atención de su personal es inmejorable. En fin nos divertimos mucho y prometemos volver.

Helpful?
S
simonemarjoseph1PHILADELPHIA, PENNSYLVANIA
Verified booking
NONE
Standard Room
Stayed in Jun 24, 2026

"Couples Trip"

10.0

This hotel as great workers and service even if you do not speak the language yo do not have to worry. Both my partner and Didnt speak much spanish and were able to navigate through bookng excursions and asking for help! Many staff stated we were helping them to better their english during our stay. Definitily reccomend using the spa services they offer wonderful deep tissue massages with saunas and hot tub included! The buffet was great for quick meals but i highly reccommend eating at the restaurants on the property food was absolutely amazing.

Helpful?