Howard Plaza The Fern, Agra

This is an older property that appears to have once been known for its grandeur and is now attempting to reposition itself under The Fern Group’s branding. While there are signs of intent, the overall experience remains uneven. We stayed here as part of a large group. The rooms were functional and came with standard amenities. The television was smaller than expected by current standards, and the bathroom amenities did not meet expectations for a property of this category. Breakfast was the most disappointing aspect of the stay. While the Indian selection was the clear highlight—offering well-prepared local items such as bedami puri, paratha and dosa—the experience was undermined by poorly managed service. Service further diluted the experience, with staff appearing untrained in basic hospitality etiquette and struggling to manage the crowd. The continental offerings, including pancakes, muffins and croissants, were also subpar and did little to compensate for the service gaps. Overall, the stay was acceptable but far from memorable. Unless meaningful improvements are made to breakfast operations, service training and overall upkeep, the property will continue to fall short of the standards implied by its branding.

This is an old property that once enjoyed a reputation for grandeur but is clearly past its prime. Under The Fern Group’s new branding, there appears to be an attempt to reposition and rediscover its identity. We stayed here as part of a large group. The room was fairly standard and equipped with basic amenities, though the television felt undersized by today’s standards. Bathroom amenities were below expectations and could use significant improvement. The breakfast spread was average, nothing particularly memorable. Unfortunately, the biggest letdown was the service. The breakfast area was poorly managed, and the staff lacked basic hospitality etiquette, which noticeably impacted the overall experience. With better upkeep and a stronger focus on service training, this property could potentially live up to its past reputation.

Very good staff specially mr Umesh and Sonu very courteous and very prompt in attending to our needs would give 5/5 centrally located very near to Taj Mahal

Clean and comfy. Staff warm and accommodating. Location very close to Taj Mahal and the Red Fort. Wanted early breakfast and it was given cheerfully. Everything in room was modern and in good repair.

The stay was good food was tasty and service was excellent all restaurants staff very friendly and polite miss mansi very helpful and manish also vey nice

Howard plza hotel is very nice thanks everyone and I hope come again .very good service . specially thanks shabiya. Good view and taj point

Its been great experience staying, Ashish room service was good help, Would recommend to friends family neighbours to stay in this hotel

Breakfast is very good. Mansi served us very well. I was hoping they had thasai option in their breakfast menu and thankfully there was. It was a relief for me.

This is a very average hotel, and honestly, the photos are quite misleading. If anything, the place looks barely better than its worst in real life. Poor customer service, unfriendly staff, and uninspiring breakfast options only added to the disappointment. Definitely not worth booking based on the pictures alone. I wouldn't stay here again.

⭐️⭐️⭐️⭐️⭐️ Had a wonderful breakfast at Howard Plaza – The Fern, Agra. The food was fresh, delicious, and had a great variety to choose from. A special mention to Mansi, our host, who was absolutely fantastic—warm, attentive, and made sure everything was perfect throughout our meal. Her hospitality really made the experience stand out. Highly recommend this place for anyone visiting Agra!