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7.4 / 10 Guest Rating

Hotel y Museo Casa Turquesa

Boulevard Kukulcan Km. 13.5, Zona Hotelera, Cancun, QROO, 77500, Cancun, MX

Hotel y Museo Casa Turquesa - main view

About the Property

Luxurious Amenities
Indulge in an outdoor pool with a terrace view and enjoy complimentary Wi-Fi. Experience top-notch service with concierge assistance and wedding services.

Dining Experience
Savor international cuisine at El Mirador overlooking a charming garden. Treat yourself to room service and relax with a drink at the bar or poolside bar.

Comfortable Stay
Feel at home in air-conditioned rooms with flat-screen TVs and rainfall showers. Benefit from amenities like room service, blackout curtains, and in-room safes.

Experience luxury at its finest at Casa Turquesa - Near Luxury Avenue Shopping Mall. Book now for an unforgettable stay.

Facilities & Amenities

Front entrance ramp
Free WiFi
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Golfing nearby
Breakfast available (surcharge)
Library

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Garden View and Balcony - Photo 1
King Room with Garden View and Balcony - Photo 2
King Room with Garden View and Balcony - Photo 3
King Room with Garden View and Balcony - Photo 4
King Room with Garden View and Balcony - Photo 5
1/5

King Room with Garden View and Balcony

2 Queen BedsOverlooking the gardenLayout - Bedroom Internet - Free WiFi 25+ Mbps Entertainment - 42-inch HDTV with satellite channelsFood & Drink - Room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request); rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room with Garden View and Balcony

Non-refundable
Room Only
20% OFF$134.8

$107.84

Includes taxes & fees

King Room with Garden View and Balcony

Non-refundable
Breakfast Included
20% OFF$176.42

$141.14

Includes taxes & fees
Two Bedroom Ocean View - Photo 1
Two Bedroom Ocean View - Photo 2
Two Bedroom Ocean View - Photo 3
Two Bedroom Ocean View - Photo 4
Two Bedroom Ocean View - Photo 5
Two Bedroom Ocean View - Photo 6
Two Bedroom Ocean View - Photo 7
Two Bedroom Ocean View - Photo 8
Two Bedroom Ocean View - Photo 9
Two Bedroom Ocean View - Photo 10
Two Bedroom Ocean View - Photo 11
Two Bedroom Ocean View - Photo 12
Two Bedroom Ocean View - Photo 13
Two Bedroom Ocean View - Photo 14
Two Bedroom Ocean View - Photo 15
Two Bedroom Ocean View - Photo 16
Two Bedroom Ocean View - Photo 17
Two Bedroom Ocean View - Photo 18
1/18

Two Bedroom Ocean View

1 Queen Bed and 2 King BedsOverlooking the oceanLayout - 2 bedrooms and living roomInternet - Free WiFi 25+ Mbps Entertainment - 42-inch HDTV with satellite channelsFood & Drink - Room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 8
1 Queen Bed (150-160 cm wide)
2 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Two Bedroom Ocean View

Non-refundable
Room Only
20% OFF$300.09

$240.07

Includes taxes & fees

Two Bedroom Ocean View

Non-refundable
Breakfast Included
20% OFF$351.16

$280.93

Includes taxes & fees
King Bed Ocean View - Photo 1
King Bed Ocean View - Photo 2
King Bed Ocean View - Photo 3
King Bed Ocean View - Photo 4
King Bed Ocean View - Photo 5
King Bed Ocean View - Photo 6
King Bed Ocean View - Photo 7
1/7

King Bed Ocean View

2 Queen BedsOverlooking the oceanLayout - Bedroom Relax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 42-inch HDTV with satellite channelsFood & Drink - Room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Bed Ocean View

Non-refundable
Room Only
20% OFF$165.55

$132.44

Includes taxes & fees

King Bed Ocean View

Non-refundable
Breakfast Included
20% OFF$209.04

$167.23

Includes taxes & fees

Guest Reviews

7.4
Very Good117 verified reviews
AI Summary

Guests highly rate the repeat customer and frequently praise the highly recommended.

Categories

Cleanliness7.5
Service8.0
Location8.1
Room Quality7.5
Amenities7.0
Value for Money6.5
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

S
Simon Pastene mxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Un hotel horrible"

2.0

El concepto del museo con pinturas y estatuas. Se ve elegante el diseño alrededor de la recepción.

1. Atención por parte del personal de recepción: Ese día me tocó un muchacho un poco arrogante y su atención al cliente me pareció como si fuera de una miscelánea. 2. Falta de mantenimiento: Apenas entré al habitación y abrí la puerta del balcón se detectó un atoramiento en la puerta y tuve que hablar con el muchacho de miscelánea para que atendiera un técnico de mantenimiento. Atendió inmediatamente, pero medio reparando.. Eleji la habitación porque tenía una tina del baño, pero la condición de ella fue horrible totalmente descuidado. Tomé decisión de meterme a la tina para disfrutar de ella por lo menos, pero en un poco tiempo después me espanté viendo una cucharacha flotando..

Helpful?
S
SullivanusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Excellent"

8.0

the old look art and big spaces

not everything worked in the bathrooms

Helpful?
P
PorchelviusUS
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0

Less toileteries, have to wait for long time. Not enough towels, shampoos, soaps, tissue papers for 4 people.

Helpful?
P
PortmannchCH
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Ruhiger angenehmer Ort an traumhafter Lage."

8.0

Die Lage, der Kellner Raúl war sehr freundlich. Die schönen Bilder, schöne große Zimmer

Die Bäder sind ein bisschen veraltet. Keine Essmöglichkeit am Abend

Helpful?
A
AngelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Exceptional"

10.0

Todo

Nada de que quejarme

Helpful?
M
MihirancaCA
Verified booking
extended_group
Standard Room
Stayed in May 10, 2026

"Overall, it was a good stay and definitely worth the price we paid."

8.0

Great beachfront location with easy access to the beach. The pool was clean and enjoyable, and the area felt quiet and safe throughout the stay. Convenient access to nearby supermarkets and other essentials was also a plus.

The access road to the property was not well maintained.

Helpful?
C
CandiceusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Wonderful place full of charm, kindness, and beautiful art"

8.0

Wonderful staff and such a quaint hotel. No frills but very special and unique spot. Extremely quiet and relaxing. The restaurant is fantastic and better food than other restaurants in Cancun!

Limited toiletries, blankets available upon request, no cushion for outdoor couch on private balcony. Restaurant closes quite early--would have loved it to be open for dinner. Coffee available for the early 6am risers would have be delightful too.

Helpful?
C
CandiceusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Excellent"

8.0
Helpful?
J
javier alejandroarAR
Verified booking
extended_group
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0

Todo

Nada

Helpful?
M
MerchancoCO
Verified booking
extended_group
Standard Room
Stayed in May 1, 2026

"Excellent"

8.0

La vista

Helpful?