HOTEL LiVEMAX Ueno-Ekimae

The japanese man at morning reception is rude. He is not welcoming for customer. He always speak rudely and not helpful at all. but the night shift (2men) is very good a help us a lot. We lost a watch and iphone charger. we back to hotel after that bit they are gone.

Everything is good, except the japanese man manager at the reception in morning shift.

Great location five minutes walk from Ueno station, and super value for money. Staff were great and everything needed was there.

Nothing really. Very happy

I chose this hotel for it's location and that there was an in room microwave. The price was also good for single room. The location was nearby everything in Ueno area. Walkable to the Ueno station, Ueno Park, Ueno zoo and the famous Ameyoko market. There were so many restaurants and supermarket nearby. The room was small but clean. The staff were friendly. I could leave the luggage on the check out date and came back later to get it. I would pick this hotel again if I wanted to stay in Ueno area.

Good location

Too expensive, i had to pay 135.000 yen /1 night for 4 pax. Check in 3pm, check out 10am. NO BREAKFAST INCLUDE. When we arrived the hotel and ask the receiption staff about this price is real, she said maximum offen around 5.000 yen, may be it is a problem from booking. Other guest came to check in and paid around 5-6 000 yen. She asked the manager man again, then the men said that we were be charged extra fee 280% because this day is holiday ( she didnt know which holiday and why other guest was not be charged the same us. I messaged to the hotel on booking before check in and then but no one reply us. However, the room for 4 people is too small with 2 single beds inside under 15 m2. The working talbe to small with iron, microwave, ... Dont have enough space for open our luggage. we could see dust flying in the room when opening the curtains early in the morning because the room too small.