Hotel Roma

Tudo. Quarto limpo, confortável, bonito. Recepção muito prestativa.

Atendentes do café de cara fechada.

Location and Staff

Breakfast, WiFi and noisy air condition

We really enjoyed our last night in Florence at this hotel. The hotel staff were welcoming and very helpful. Our room was exceptionally clean, the beds were comfy and it was a very pretty room with views out onto the square. It was also very conveniently located to both the train station and not far from the airport. We would definitely stay here again.

The hotel is in a convenient location for the train station. The desk staff is welcoming and very helpful. Our room was very pretty, very clean and had views over the main square.

Air conditioning could be a bit stronger.

When I checked into my room, they handed me a giant metal keychain that said I need to return it to the fromt every time I go in and out of the hotel. Then went I got to my room, there was a mosquito infestation. I counted dozens of them in the room. I immediately wentvto the front desk, but noticed they were also buzzing around the hallways. Because of this I asked for a refund. They have since refused to refund my money even though I declined a different room. I wasn't going to pay $300 to get eaten alive overnight. They told me it wasn't a big deal and that Florence has many mosquitoes. I checked into my previous hotel Davanzati. No mosquitoes, no attitude, way better experience. I recommend them.

Posizione ottima , servizio e staff ottimo e molto gentili .

Abbiamo richiesto una suite e ci hanno dato un'appartamento a lato dell'Hotel. Purtroppo eravamo posizionati sopra un bar/locale che hanno urlato fino alle 3 del mattino. Alle 4 del mattino invece raccolgono la spazzatura. Bellissimo appartamento ma impossibile dormire.

L’amabilité du personnel L’emplacement La propreté

Le lit d’appoint qui était en renfoncement : notre petit fils s’est cogné la tête plusieurs fois…