The Howard Plaza Hotel Taipei

Breakfast is fare, bacon is a little hard to chew, not crispy

Excellent just as usual. Amazing staff

Most of staff were so friendly and providing good services. And the location of the hotel is so prefect. It is also great that I can use 220V electricity at this hotel.

Reception service - helpful & friendly. Borrow C- type charger - thanks to Chris for the assistance 👍. Need to put a deposit NT 200 & will refund after return the charger. Transport accessible by Airport bus 1960 - right outside hotel. Daan station is walkable from hotel. There is another station at SOGO shopping mall. Room & housekeeping services ought to be more detail - on check in day - noted kettle was "dented" & informed receptionist Christine, thanks for changing a new kettle. The shower holder was unstable - informed & resolved the following day. On the 6th day, while showering - no more body wash & hair conditioner. Need to ask the staff to replenish it. If housekeeper is more detail - this should not have happened. Thanks to the staff for a surprise birthday cake & well wishes birthday card. Kudos for the great effort. VIP benefit - 2 free drinks per room but no room upgrade.

Hotel location is very good and close to all the amenities. Staffs are very helpful, from helpdesk, housekeeping, etc. Rooms are spacious and clean as expected. They have done a good job maintaining the property. It is an old property but everything works fine and there is no musty or moldy smell. The bed and pillows are great...no smell at all. It means they clean it well. Only one issue noted. The design of the shower head is a total failure. I dont know how many shower heads are broken on yearly basis. Once the water pressure is off, the shower head fell down to the floor immediately with a loud bang. Too many of those will result in many broken shower head soon. In addition, the shower head handle is in the wrong direction in shower cubicle. It is facing the smaller space in the shower cubicle and not the spacious area. Not the most convenient to shower. To top it all, as the hotel is not providing any shower cap (eco conscious practice), trying to reorient the shower head without shower cap (only by towel) is not the easiest approach. I was able to get a shower cap from Poya (one multiple use shower cap) since i stayed in the hotel for a week. Maybe the hotel wants to sell it for a fee/small amount to the guess who really need it.

The property is good in price, locations and staff hospitality!

Transportation to/from airport is easy.

Yes

Staff

Excellent service that is absolutely top notch. Maggie at the Rosewood Lounge made our stay impeccable and amazing. My father got sick while at the lounge in the hotel. Maggie arranged for him to be taken to the hospital. She even followed us there to translate and make sure my father was in good hands before leaving. She is like family and we owe everything to her. Fortunately, my father is fine. Thanks to the excellent treatment of the staff, and Maggie, we felt so well cared for and will 100% come back when we are in Taiwan. Our entire family loves Maggie and we wish we could take her back with us! Feels like I found my long lost sister! 🤗💕