Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Check-in & Out

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. Complimentary self-parking for in-house guest is available. Guests are required to park in the designated hotel parking area which is accessible via the parking entrance after the hotel lobby, proceed through the 2nd boom gate into the hotel’s parking area. Stays are permitted for fully vaccinated individuals only. For access from Pavilion KL mall’s parking, guest needs to follow the “Hotel” signage to access the 2nd boom gate into the hotel’s parking. The dinner-inclusive package entitles guests to dinner at Jade Pavilion Restaurant. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.